Direct Care Staff-2nd Shift

13 views Now Hiring Direct Care Staff for Shelter in Somerville, MA. Fantastic opportunity to work for a small non-profit that has been in fighting to end homelessness for over 35 years. This team works to support all individuals who come for help, and prides itself in being able to help incredible and inspiring people on a daily basis.

Education, Abilities, Competencies and Experience Required
● Knowledge and understanding of the complex issues affecting homeless individuals and/or families
● Reliable, dependable and punctual
● Good oral and written communication skills
● Good observation, awareness, documentation and computer skills
● Knowledge of substance abuse issues, mental health and/or dual diagnosis disorders
● Ability to manage multiple tasks and crisis situations
● Ability to consistently set limits and maintain healthy professional boundaries
● Flexible and ability to work as a team member
● Ability to follow instructions carefully and pay attention to details

Current Opening:
4pm-12am Saturday and Sunday


Overview of the Role:

The Direct Care Shelter Staff member oversees the operation of a work shift within the shelter environment and facility. This includes, but is not limited to, general shelter activities, enforcing rules and policies, conflict resolution, making appropriate referrals, ensuring health and safety standards, addressing medical issues, maintaining accurate records, answering phones and door, regularly checking-in with guests and seeing to it that guests’ needs are identified and attended to in an appropriate manner

Primary Responsibilities

Create and maintain a positive environment for guests, staff, service providers, volunteers and visitors
Available to listen to guests and offer support, encouragement and empathy within context of healthy boundaries
Conduct initial screenings and formal intakes of new guests
Thoroughly orient new guests to the general shelter environment
Coordinate and report on all types of activities within shelter environment (e.g. “Mandated Reporting-DCF”)
Maintain clear, detailed and objective records during shift
Replace supplies on a daily basis (e.g. maintaining organization and upkeep of food and supply areas)
Check all guest chores, including overseeing and participating in trash removal system
Responsible for the safe and secure storage of guests’ prescription medications
Facilitate house meetings and other meeting venues (when applicable)
Attend staff meetings, regular staff supervisions, in-service trainings and professional development
Appropriately respond to, address and follow through with all situations and issues that arise during a shift
Conduct regular safety and security checks
Understand and enforce all the rules and policies of the shelter and agency
Answer phones, take messages and answer door
Perform necessary labor, maintenance and shopping tasks for shelter
Identify, troubleshoot and follow through with resolutions of problems that arise within shelter
Work as a team member by assisting in other areas necessary for maintaining quality care of guests/facility


Pre-employment background check required.


We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

MBLT

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