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Service Coordinator
Office
TXDeSo
Location
Desoto TX
Job Category
Clerical
Compensation
$17.00 to $18.00 (Hourly)
Hours per Week
40
Duration
Long term
Date Posted
08/28/2022
Apply Now
Save this Job
Service Coordinator
Office
TXDeSo
Location
Desoto TX
Job Category
Clerical
Compensation
$17.00 to $18.00 (Hourly)
Hours per Week
40
Duration
Long term
Date Posted
08/28/2022

Service Coordinator

Job Description
Marathon is seeking an experienced Service Coordinator with an accounting background. 

Duties:
.
To ensure that all administrative and service related duties are performed in a prompt and efficient manner for the field operations department. These functions relate to all PCFSS, LLC installation and services.

Major Duties:

Tracking and Scheduling
Log all new and existing installations projects, service jobs and inspections in the ACT database program.
Coordinate day work and inspection services by setting appointments, scheduling work to meet customers’ needs and assigning work to field staff.
Invoice customers for monitored alarm accounts by their scheduled renewal cycle.
Follow up on service and monitoring invoices on a daily basis.
Update ACT database on all installation and service related issues.
Maintain factual data relating to each job in the Database.
Confirm fax transmission by speaking with a live person. Log this confirmation on fax cover sheet using stamps and handwritten notes.
Use rubber ink stamps on all documents received from customers, vendors and subcontractors, 
checks received, invoices received, training materials, license renewals, bills, etc.


Reports:

 Review daily monitoring report for trouble conditions existing with the burglar and fire alarm 
accounts. 
Contact customers for approval to repair malfunctions.
Type inspection deficiency notes received from field technicians on the Corrective Action
Report. This report is used for estimating repair work.
Mail original backflow reports to city departments within 2 days of receipt from field. This
procedure must be followed to prevent rejection of documentation from the city and retesting of
customers’ equipment.
Update logs daily to keep customer and business information updated.
Set up and maintain customer and technician IDs with monitoring company.
Process material orders for field personnel.
Maintain and update backflow registration log.
Keep up with company and employee licensing renewals.
Assist sales staff with sales and marketing related duties.
Maintain all folders with documents, cut sheets, PO and invoices related to the job.
Maintain office file cabinets in an orderly fashion.
File all completed documents in the appropriate file folders and binders.
Review completed work orders and reports turned in by field personnel. Prepare invoices.
Assist with new hire orientation training.
Create start up package for all new subcontractors. This would include our service agreement,
welcome letter, reports, work orders and dispatch instructions.
Complete and submit technician/subcontractor hiring checklist and forms.

About Marathon

Marathon is one of the largest regional employers, supplying temporary, on-site, contract, contract to hire and direct hire employees to companies throughout the United States. We have over three decades of staffing experience and place over 15,000 team members annually.

Marathon exists to help people achieve.

MARATHON IS AN EQUAL OPPORTUNITY EMPLOYER

Contact Us
TXDeSoto/Dallas Area
1801 N. Hampton Road, Suite 331, DeSoto, TX 75115
Phone: 972-905-4640
Fax Number: 972-905-4644
For more information about this position, email Janelle R Myrick
Apply Now
Save this Job

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